Contact us 
News
Home »
Introducing our talented resident June
June was born in August 1936 at University College Hospital in London, arriving as a complete surprise 20 minutes after her twin sister Hazel!
Their mother had contracted rheumatic fever aged 12. ...
Read more
Amanda’s pioneering tech journey
Amanda Rae, our Head of Quality and Compliance, has continued to pioneer the use of technology to provide the best possible person-centred care.
Earlier this year, she was honoured with the Digita...
Read more
Caron chairs new East of England SCNAC
Our operations manager Caron Sanders-Crook has been appointed as chair of the East of England Social Care Nurse Advisory Council (SCNAC).
Caron was previously chair of the Mid and South Essex (MSE...
Read more
Our resident Mary’s fascinating life
Born in August 1929 in Bethnal Green, Mary’s fascinating life story has been shaped by the challenges of war, the joy of family and her determination to help and nurture others.
She grew up in a la...
Read more
Tony Wallis-Yeo is our new regional trainer
As our new regional trainer, Tony works alongside colleagues Sandra Rogers and Roy Langstaffe in the team headed up by Sarita Baxter, Learning & Development Manager.
Tony grew up in Romford, Es...
Read more
Equal Arts project puts Willows on the map!
Over the past 12 months, our incredible residents have been pouring their hearts and souls into the ‘On the Map’ project in collaboration with the wonderful team from Equal Arts generou...
Read more
Meet Rebecca Histed-Lince – Quality Support Manager
Quality support manager Rebecca Histed-Lince is the newest addition to Canford Healthcare’s quality team.
Led by Amanda Rae, head of quality & compliance, the quality team is responsible for e...
Read more
Introducing Charles Wrightson
Charles Wrightson has become Canford Healthcare’s new financial controller. He manages the finance team, which is based in the company’s Bournemouth office, supported by finance manager Amparo Folg...
Read more
Introducing Emma Seamons – our new Head of HR
Emma Seamons has become Canford Healthcare’s new Head of Human Resources (HR).
Emma knows the organisation (and our homes well), having joined our HR team in 2017 as HR business partner. In this bu...
Read more
Amanda Rae – digital innovation winner!
Amanda Rae, our Head of Quality and Compliance, has won Person Centred Software’s Digital Innovation Award at the company’s annual Champions of Care Awards 2024.
The awards celebrate the achievemen...
Read more
Caron appointed as a Social Care Nursing Advisory Council chair
Caron Sanders-Crook, our operations manager, has recently been appointed as chair of one of the newly established Social Care Nursing Advisory Councils (SCNACs)…
Gail becomes Willows’ home manager
We’re delighted to announce that Gail St Juste-Alcide has become home manager here at Willows Care Home, while former manager Claudia Ramsamy moves over to manage one of our sister homes, Mayflower...
Read more
Willows starts national care career consultation
We were delighted that the Department of Health and Social Care (DHSC) came to Willows recently to interview staff for a social media video to kick off a national consultation around careers in car...
Read more
Care England’s ‘day in the life’ at Willows
Here at Willows we were delighted to welcome two members of the Care England team recently.
George Appleton, the organisation’s Head of Policy, and Charlotte Lezard, Policy and Public Affairs Offic...
Read more
Gail meets His Majesty the King
It’s not every day that you go to Buckingham Palace to meet His Majesty King Charles III, but that’s exactly what Willows’ clinical manager Gail St Juste- Alcide did recently.
Gail had received a s...
Read more
Outstanding social care awards for Willows Care Home
Willows Care Home has received a Chief Nursing Silver Award for our outstanding contribution to Health and Social Care, while Gail St Juste-Alcide, our clinical manager, has been given a Chief Nurs...
Read more
Meet Roy, our new regional trainer
Roy Langstaffe has joined our regional training team to deliver face-to-face and virtual group training as well as 1:1 coaching to staff across our 11 homes.
Before coming to Canford Healthcare, Ro...
Read more
Sajid Javid’s Valentine’s visit to Willows
Residents and staff were delighted to welcome Sajid Javid, Secretary of State for Health and Social Care, for an early-morning visit on Valentine’s Day. He was joined at the home by Professo...
Read more
Chief nursing gold award for Caron!
We are delighted to announce that our operations manager, Caron Sanders-Crook, has been awarded the Chief Nursing Officer for Adult Social Care Gold Award in recognition of her outstanding service...
Read more
Artful Willows Community Project
Equal Arts, a leading creative ageing charity, has been supporting creative events inspired by and including Willows’ own Artful Willows group. The group comprises residents and staff who have bee...
Read more
The Willows Flag is flying!
We recently bought a flagpole to be placed in front of Willows Care Home to celebrate all of the country’s national holidays and important social events. Our residents specifically requested...
Read more
Our pandemic journey
As the government officially ends the requirement for routine testing of residents and staff in care homes, effectively signalling that the pandemic is over (for now at least), we’d like to rememb...
Read more
John Bull Memorial Bench
Our much-loved resident, the late John Bull, passed recently at the age of 78. He was at Willows for 2 and a half years, and in that time, he became a wonderful resident who always socialised, bri...
Read more
Meet our clinical manager, Gail St Juste-Alcide
Gail joined Willows earlier this year and has spent a very happy few months adapting to life at the home and getting to know residents and staff.
She grew up in a large family in Guyana, South A...
Read more
Amanda Rae becomes a Queen’s Nurse
We are delighted to announce that Amanda Rae, our quality & compliance manager, has been awarded the title of Queen’s Nurse by the Queen’s Nursing Institute (QNI).
The QNI is the U...
Read more
Meet our new regional trainers – Sarita and Sandra
We’re delighted to welcome Sarita Baxter and Sandra Rogers to our Learning & Development team. Their appointment comes as part of a strengthening and streamlining of the training and developme...
Read more
Canford Healthcare industry award wins
Canford Healthcare’s very own Amanda Rae and Donna Barks have won awards and high commendations at the Women Achieving Greatness in Social Care (WAGS) recently.
Donna Barks, manager of Tunbridge...
Read more
Scooby-Doo Visits Willows
Everyone’s favourite cartoon doggy took a break from solving mysteries to visit Willows Care Home and say hi to staff and residents! They were both surprised and excited to see the familiar brown ...
Read more
MyCanford – enhanced staff reward & wellbeing
We’re delighted to announce the launch of MyCanford, a revamped and enhanced reward and wellbeing programme for our employees. This offers a wide range of discounts, offers and cashback from over ...
Read more
Considering care as a career?
There are so many good reasons for anyone to think seriously about a career in care.
For one, it’s incredibly fulfilling and enjoyable, with a high level of job satisfaction and the chance to wo...
Read more
Claudia wins Covid care award
We’re delighted to announce that our home manager, Claudia Ramsamy, has won The Social Care Covid Hero Award at this year’s Great East of England Care Awards. Claudia and the other category winner...
Read more
Operations Manager Debbie Inkersole wins industry award
Debbie Inkersole, our Operations Manager, has triumphed over many other entrants to win the Care Operations/Area Manager Award at the 2021 National Care Awards recently.
Organised by Caring Time...
Read more
Up, up and away! Superman flies into Willows Care Home
Is it a bird? Is it a plane? No, it’s Superman, aka Canford Healthcare’s Laird MacKay! The chief operating officer dressed up as the DC comic superhero for a surprise visit to Willows Care Home re...
Read more
Chief Nurse Deborah Sturdy visits Willows
We were delighted to welcome Professor Deborah Sturdy OBE, the Chief Nurse for Adult Social Care, for a visit recently.
Professor Sturdy talked with our home manager, Claudia Ramsamy, and o...
Read more
HenPower comes to Willows Care Home
Willows has recently taken delivery of four characterful hens as part of the highly successful HenPower project.
Developed by creative ageing charity Equal Arts, HenPower combines hen-keeping an...
Read more
Behind the Smiles: Caron’s moving account of PTSD
Caron Sanders-Crook, our operations manager, is the author of the newly published Behind The Smiles, a no-holds barred exploration of post-traumatic stress disorder (PTSD) and its devastating impa...
Read more
Manager of sister care home gives evidence before Joint Select Committee
Theresa Steed, home manager of our sister home Tunbridge Wells Care Centre, has given evidence at the Coronavirus: Lessons Learnt Inquiry organised jointly by the Science and Technology and the He...
Read more
Home manager shortlisted for care hero award
Claudia Ramsamy, Willows’ very own home manager, has been shortlisted for The Social Care Covid Hero Award at this year’s Great British Care Awards.
She now faces a tough interview with the judg...
Read more
Spread a little cheer on World Kindness Day!
As World Kindness Day approaches (13 November) and with the country in the midst of another national lockdown, we’re inviting our local community to send in letters, postcards, drawings and ...
Read more
Initiatives to help people coming into our care home
Tablet for all new long-term residents
Making the decision to move into care is never easy at the best of times. Whether this is for you or on behalf of a loved one, you may have concerns about ...
Read more
Canford Healthcare appoints green energy supplier Ecotricity
As part of our drive to conserve resources and reduce our carbon footprint, we have appointed renewable energy expert Ecotricity as the electricity supplier across our 11 homes.
Ecotricity’s com...
Read more
Romford Recorder readers to the rescue
Here at Willows Care Home, we have been overwhelmed by our local community’s magnificent response to our plea for good wishes ahead of World Kindness Day last month.
Since the appeal went out in...
Read more
Colourful Post-It montage graces our reception area
Visitors to Willows cannot fail to notice that a colourful montage featuring Pac-Man, Spiderman (complete with giant web) and other colourful characters made out of post-it notes currently takes p...
Read more
Gingerbread triumph for Willows
Our staff and residents have had a lot of fun creating a gingerbread house recently, for another competition against our other 10 sister Canford Healthcare homes.
Here at Willows we didn’t just ...
Read more
Introducing our Relatives’ Gateway
Just imagine the scene: it’s the middle of the afternoon, you are sitting in your lounge or at the office and you wonder what sort of a day your loved one is having here at Willows.
You grab you...
Read more
Mickey, Buzz and all the Toons!
Some colourful new residents have moved in – and they’re currently adorning the walls of our lounge.
Benjamin Bunny, Peter Rabbit, Jemima Puddleduck, Minnie and Mickey Mouse, Winnie the Pooh, Ti...
Read more
Comic Relief
We had great fun raising money for Comic relief! We held a fantastic bake sale, with a variety of delicious cakes to tempt everyone and a special game of Bingo where you paid to play, with the fund...
Read more
Robert Jerome visits – virtually!
Singer and song-writer Robert Jerome is a great favourite among residents of Willows Care Home. So when the recent lockdown prevented him from visiting in person, much to the disappointment of his...
Read more
Remembrance Garden
The sun is out, which means we are out enjoying a spot of gardening!
Staff and residents are working away on creating their very own remembrance garden. Painting small fencing for a corner plot, an...
Read more
Willows part of pilot scheme
Willows Care Home is one of four nursing homes across the London boroughs taking part in a pilot scheme to improve access to GPs.
Dr. Sheikh visits us every Friday morning, and we know how importan...
Read more
Trip to Raphael’s Park
We had a great day out at Raphael’s Park enjoying the beautiful weather and the delightful birds too.
Getting out in the local community is so important for our residents, a chance to evoke m...
Read more
Resident of the Day
Every day at Willows we have a Resident of the day. As well as a focus on their clinical care, the day is also a chance to make them feel extra special.
So, we hold a weekly tea party, where all re...
Read more
Full steam ahead!
Willows residents climbed aboard the MET 1 Steam Locomotive on the Epping Ongar Railway, which took them on a round trip from North Weald for a fabulous day out.
We all arrived at North Weald stati...
Read more
Meet Resident Eve
I’m 92 coming up to 93. I have been at Willows for 4 years and I like it very much and I am the second eldest of 6 children.
I was born in the heart of London in Camden Town. There were a lot of Ir...
Read more
Pomander Making
The smell of oranges and cloves filled the room when we all sat down to make a very traditional Christmas Pomander. Pomanders is a natural air freshener and at this time of year, they can make a pe...
Read more
Shopping & Bingo!
We always like to get out in the local area, and with our friends from Oomph Wellness we all hopped on the bus and headed out to the nearby shopping centre.
It was great to have a mooch around ...
Read more
Our Brexit preparations
The UK is due to leave the European Union (EU) by or on Thursday 31 October 2019.
Canford Healthcare is working with suppliers and co-operating fully with Government contingency planning to min...
Read more
Coronavirus (COVID-19): advice and guidance
In the light of the Prime Minister’s address yesterday evening and the government’s much tighter restrictions on people leaving their homes, we regret that we must now close our doors to all visit...
Read more
Meet Claudia Ramsamy, our new home manager
Claudia was already a very well-known face here at Willows
before her promotion to home manager. She has worked in the care sector for a
number of years and has built up a great deal of valuable e...
Read more
Peter pays tribute to NHS and care workers
One of our residents, Peter Eustace, is honouring the NHS in his own special way, by painting and sketching.
Peter, who grew up in nearby Ilford and spent his working life as a plasterer, was in...
Read more
Willows spreads cupcake cheer to local care homes
It may still be a couple of weeks until the Alzheimer’s Society’s famous Cupcake Day on 13 June but today it is the turn of Willows Care Home. Staff at the Romford-based home have baked cakes in v...
Read more
Meet Mary, our resident ambassador
Mary Mills has recently taken on the role of resident ambassador here at Willows and is absolutely loving it!
Each month she meets with the home’s management team to discuss issues raised by her...
Read more
Canford Healthcare supports Ukrainian relief charity
Canford Healthcare has recently donated medical/care equipment and supplies to the Tunbridge Wells-based Ukrainian Relief Group (URG) for use by the medical services in war-torn Ukraine, as well as refugees arriving in the UK…
Canford Healthcare scoops two trophies at Care Home Awards
Canford Healthcare is delighted to announce that we have won two awards at the 2021 Care Home Awards.
Beating off stiff competition, we were named Best for Communication and Best for Non-Clinica...
Read more
HealthInvestor Awards 2023
We are delighted to have reached the final of the HealthInvestor Awards 2023 in not just one but two categories…
Queen Elizabeth II, 1926–2022
We mark the sad passing of Her Majesty Queen Elizabeth II after 70 extraordinary years on the throne. She was Britain’s longest-reigning monarch, having celebrated her platinum jubilee only two sh...
Read more
Meet Peggy and Iris – our resident ambassadors
Congratulations to Peggy James and Iris Stanley who are the new resident ambassadors here at Willows Care Home!
This means they will take part in activities and events, meet with the home’s mana...
Read more
Southend Pier
This beautiful British Summer seems to be never-ending, however, we are not complaining so we took the opportunity to enjoy the lovely sunshine at Southend Pier.
Day trips are an important part of ...
Read more