• Contact us
  • About us
    • About us
    • Facilitites
    • Awards
    • Our team
    • Our manager
    • Our vision
    • Quality and compliance
      • CQC
      • Local authority
    • Why choose us?
  • Life at our home
    • Life at our home
    • Family and friends
    • Day in the life
      • Cared for in bed
      • Residents with dementia
      • Residential resident
    • Food and nutrition
    • Activities
    • Dining experience
    • Becoming a resident
    • Making it home
  • Our care
    • Our care
    • Dementia care
    • End-of-life care
    • Nursing care
    • Residential care
    • Short-term Care
  • Help and advice
    • Help and advice
    • Useful contacts
    • Financing your care
    • Making important decisions
    • ResHub
    • Supporting our families
    • Listening to you
    • Glossary
    • FAQs
    • Planning a funeral
    • Making a will
  • Careers
    • Careers
    • Vacancies in our home
    • Why choose Willows Care Home?
      • Benefits
      • Care as a career
      • Qualities needed for care
    • Careers pathway
      • Clinical route
      • Non-clinical route
    • Roles
    • Vacancies in our other homes
    • Learning and development
    • Careers FAQs
  • News

Menu

  • About us
    • About us
    • Facilitites
    • Awards
    • Our team
    • Our manager
    • Our vision
    • Quality and compliance
      • CQC
      • Local authority
    • Why choose us?
  • Life at our home
    • Life at our home
    • Family and friends
    • Day in the life
      • Cared for in bed
      • Residents with dementia
      • Residential resident
    • Food and nutrition
    • Activities
    • Dining experience
    • Becoming a resident
    • Making it home
  • Our care
    • Our care
    • Dementia care
    • End-of-life care
    • Nursing care
    • Residential care
    • Short-term Care
  • Help and advice
    • Help and advice
    • Useful contacts
    • Financing your care
    • Making important decisions
    • ResHub
    • Supporting our families
    • Listening to you
    • Glossary
    • FAQs
    • Planning a funeral
    • Making a will
  • Careers
    • Careers
    • Vacancies in our home
    • Why choose Willows Care Home?
      • Benefits
      • Care as a career
      • Qualities needed for care
    • Careers pathway
      • Clinical route
      • Non-clinical route
    • Roles
    • Vacancies in our other homes
    • Learning and development
    • Careers FAQs
  • News
  • Contact us

News

Home ยป News

June-at-Willows-Care-Home
14.02.2025

Introducing our talented resident June

June was born in August 1936 at University College Hospital in London, arriving as a complete surprise 20 minutes after her twin sister Hazel! Their mother had contracted rheumatic fever aged 12. ...
Read more
Amanda Rae Head of Quality and Compliance, Canford Healthcare
19.12.2024

Amanda’s pioneering tech journey

Amanda Rae, our Head of Quality and Compliance, has continued to pioneer the use of technology to provide the best possible person-centred care. Earlier this year, she was honoured with the Digita...
Read more
Caron Sanders-Crook, operations manager, Canford Healthcare and East of England SCNAC
05.12.2024

Caron chairs new East of England SCNAC

Our operations manager Caron Sanders-Crook has been appointed as chair of the East of England Social Care Nurse Advisory Council (SCNAC). Caron was previously chair of the Mid and South Essex (MSE...
Read more
Mary Connelly, resident at Willows Care Home
25.11.2024

Our resident Mary’s fascinating life

Born in August 1929 in Bethnal Green, Maryโ€™s fascinating life story has been shaped by the challenges of war, the joy of family and her determination to help and nurture others. She grew up in a la...
Read more
Tony-Wallis-Yeo-Regional-Trainer
20.09.2024

Tony Wallis-Yeo is our new regional trainer

As our new regional trainer, Tony works alongside colleagues Sandra Rogers and Roy Langstaffe in the team headed up by Sarita Baxter, Learning & Development Manager. Tony grew up in Romford, Es...
Read more
Willows On The Map WEB
31.07.2024

Equal Arts project puts Willows on the map!

Over the past 12 months, our incredible residents have been pouring their hearts and souls into the ‘On the Map’ project in collaboration with the wonderful team from Equal Arts generou...
Read more
Rebecca Listed-Hince, Canford Healthcare's new Quality Support Manager
29.04.2024

Meet Rebecca Histed-Lince โ€“ Quality Support Manager

Quality support manager Rebecca Histed-Lince is the newest addition to Canford Healthcareโ€™s quality team. Led by Amanda Rae, head of quality & compliance, the quality team is responsible for e...
Read more
Charles Wrightson, Financial Controller at Canford Healthcare
22.04.2024

Introducing Charles Wrightson

Charles Wrightson has become Canford Healthcareโ€™s new financial controller. He manages the finance team, which is based in the companyโ€™s Bournemouth office, supported by finance manager Amparo Folg...
Read more
Emma Seamons Head of HR
08.04.2024

Introducing Emma Seamons โ€“ our new Head of HR

Emma Seamons has become Canford Healthcareโ€™s new Head of Human Resources (HR). Emma knows the organisation (and our homes well), having joined our HR team in 2017 as HR business partner. In this bu...
Read more
Brian Cooney and Amanda Rae - Champions of Care
05.04.2024

Amanda Rae โ€“ digital innovation winner!

Amanda Rae, our Head of Quality and Compliance, has won Person Centred Softwareโ€™s Digital Innovation Award at the companyโ€™s annual Champions of Care Awards 2024. The awards celebrate the achievemen...
Read more
18.01.2024

Caron appointed as a Social Care Nursing Advisory Council chair

Caron Sanders-Crook, our operations manager, has recently been appointed as chair of one of the newly established Social Care Nursing Advisory Councils (SCNACs)…

Read more
Gail Alcide, Willows Care Home Manager
17.01.2024

Gail becomes Willowsโ€™ home manager

Weโ€™re delighted to announce that Gail St Juste-Alcide has become home manager here at Willows Care Home, while former manager Claudia Ramsamy moves over to manage one of our sister homes, Mayflower...
Read more
17.01.2024

Willows starts national care career consultation

We were delighted that the Department of Health and Social Care (DHSC) came to Willows recently to interview staff for a social media video to kick off a national consultation around careers in car...
Read more
17.01.2024

Care England’s โ€˜day in the lifeโ€™ at Willows

Here at Willows we were delighted to welcome two members of the Care England team recently. George Appleton, the organisationโ€™s Head of Policy, and Charlotte Lezard, Policy and Public Affairs Offic...
Read more
17.01.2024

Gail meets His Majesty the King

Itโ€™s not every day that you go to Buckingham Palace to meet His Majesty King Charles III, but thatโ€™s exactly what Willowsโ€™ clinical manager Gail St Juste- Alcide did recently. Gail had received a s...
Read more
Willows Chief Nursing Awards
17.01.2024

Outstanding social care awards for Willows Care Home

Willows Care Home has received a Chief Nursing Silver Award for our outstanding contribution to Health and Social Care, while Gail St Juste-Alcide, our clinical manager, has been given a Chief Nurs...
Read more
17.01.2024

Meet Roy, our new regional trainer

Roy Langstaffe has joined our regional training team to deliver face-to-face and virtual group training as well as 1:1 coaching to staff across our 11 homes. Before coming to Canford Healthcare, Ro...
Read more
Sajid Javid visit to Willows
17.01.2024

Sajid Javid’s Valentine’s visit to Willows

Residents and staff were delighted to welcome Sajid Javid, Secretary of State for Health and Social Care, for an early-morning visit on Valentine’s Day. He was joined at the home by Professo...
Read more
17.01.2024

Chief nursing gold award for Caron!

We are delighted to announce that our operations manager, Caron Sanders-Crook, has been awarded the Chief Nursing Officer for Adult Social Care Gold Award in recognition of her outstanding service...
Read more
Female residents painting
17.01.2024

Artful Willows Community Project

Equal Arts, a leading creative ageing charity, has been supporting creative events inspired by and including Willowsโ€™ own Artful Willows group. The group comprises residents and staff who have bee...
Read more
17.01.2024

The Willows Flag is flying!

We recently bought a flagpole to be placed in front of Willows Care Home to celebrate all of the country’s national holidays and important social events. Our residents specifically requested...
Read more
Pandemic activities image board
17.01.2024

Our pandemic journey

As the government officially ends the requirement for routine testing of residents and staff in care homes, effectively signalling that the pandemic is over (for now at least), weโ€™d like to rememb...
Read more
17.01.2024

John Bull Memorial Bench

Our much-loved resident, the late John Bull, passed recently at the age of 78. He was at Willows for 2 and a half years, and in that time, he became a wonderful resident who always socialised, bri...
Read more
Gail St Juste Alcide
17.01.2024

Meet our clinical manager, Gail St Juste-Alcide

Gail joined Willows earlier this year and has spent a very happy few months adapting to life at the home and getting to know residents and staff. She grew up in a large family in Guyana, South A...
Read more
17.01.2024

Amanda Rae becomes a Queenโ€™s Nurse

We are delighted to announce that Amanda Rae, our quality & compliance manager, has been awarded the title of Queenโ€™s Nurse by the Queenโ€™s Nursing Institute (QNI). The QNI is the U...
Read more
17.01.2024

Meet our new regional trainers โ€“ Sarita and Sandra

Weโ€™re delighted to welcome Sarita Baxter and Sandra Rogers to our Learning & Development team. Their appointment comes as part of a strengthening and streamlining of the training and developme...
Read more
17.01.2024

Canford Healthcare industry award wins

Canford Healthcareโ€™s very own Amanda Rae and Donna Barks have won awards and high commendations at the Women Achieving Greatness in Social Care (WAGS) recently. Donna Barks, manager of Tunbridge...
Read more
Laird MacKay dressed as Scooby Doo at Willows Care Home
17.01.2024

Scooby-Doo Visits Willows

Everyoneโ€™s favourite cartoon doggy took a break from solving mysteries to visit Willows Care Home and say hi to staff and residents! They were both surprised and excited to see the familiar brown ...
Read more
17.01.2024

MyCanford – enhanced staff reward & wellbeing

Weโ€™re delighted to announce the launch of MyCanford, a revamped and enhanced reward and wellbeing programme for our employees. This offers a wide range of discounts, offers and cashback from over ...
Read more
17.01.2024

Considering care as a career?

There are so many good reasons for anyone to think seriously about a career in care. For one, itโ€™s incredibly fulfilling and enjoyable, with a high level of job satisfaction and the chance to wo...
Read more
Claudia Ramsamy Covid Hero Award
17.01.2024

Claudia wins Covid care award

Weโ€™re delighted to announce that our home manager, Claudia Ramsamy, has won The Social Care Covid Hero Award at this yearโ€™s Great East of England Care Awards. Claudia and the other category winner...
Read more
17.01.2024

Operations Manager Debbie Inkersole wins industry award

Debbie Inkersole, our Operations Manager, has triumphed over many other entrants to win the Care Operations/Area Manager Award at the 2021 National Care Awards recently. Organised by Caring Time...
Read more
Laird MacKay as Superman
17.01.2024

Up, up and away! Superman flies into Willows Care Home

Is it a bird? Is it a plane? No, itโ€™s Superman, aka Canford Healthcareโ€™s Laird MacKay! The chief operating officer dressed up as the DC comic superhero for a surprise visit to Willows Care Home re...
Read more
Chief Nurse visits Willows
17.01.2024

Chief Nurse Deborah Sturdy visits Willows

We were delighted to welcome Professor Deborah Sturdy OBE, the Chief Nurse for Adult Social Care, for a visit recently. Professor Sturdy talked with our home manager, Claudia Ramsamy, and o...
Read more
Henpower at Willows Care Home
17.01.2024

HenPower comes to Willows Care Home

Willows has recently taken delivery of four characterful hens as part of the highly successful HenPower project. Developed by creative ageing charity Equal Arts, HenPower combines hen-keeping an...
Read more
17.01.2024

Behind the Smiles: Caronโ€™s moving account of PTSD

Caron Sanders-Crook, our operations manager, is the author of the newly published Behind The Smiles, a no-holds barred exploration of post-traumatic stress disorder (PTSD) and its devastating impa...
Read more
17.01.2024

Manager of sister care home gives evidence before Joint Select Committee

Theresa Steed, home manager of our sister home Tunbridge Wells Care Centre, has given evidence at the Coronavirus: Lessons Learnt Inquiry organised jointly by the Science and Technology and the He...
Read more
17.01.2024

Home manager shortlisted for care hero award

Claudia Ramsamy, Willowsโ€™ very own home manager, has been shortlisted for The Social Care Covid Hero Award at this yearโ€™s Great British Care Awards. She now faces a tough interview with the judg...
Read more
17.01.2024

Spread a little cheer on World Kindness Day!

As World Kindness Day approaches (13 November) and with the country in the midst of another national lockdown, we’re inviting our local community to send in letters, postcards, drawings and ...
Read more
17.01.2024

Initiatives to help people coming into our care home

Tablet for all new long-term residents Making the decision to move into care is never easy at the best of times. Whether this is for you or on behalf of a loved one, you may have concerns about ...
Read more
17.01.2024

Canford Healthcare appoints green energy supplier Ecotricity

As part of our drive to conserve resources and reduce our carbon footprint, we have appointed renewable energy expert Ecotricity as the electricity supplier across our 11 homes. Ecotricityโ€™s com...
Read more
Willows wall of letters
17.01.2024

Romford Recorder readers to the rescue

Here at Willows Care Home, we have been overwhelmed by our local communityโ€™s magnificent response to our plea for good wishes ahead of World Kindness Day last month. Since the appeal went out in...
Read more
Post-it Note picture at Willows Care Home
17.01.2024

Colourful Post-It montage graces our reception area

Visitors to Willows cannot fail to notice that a colourful montage featuring Pac-Man, Spiderman (complete with giant web) and other colourful characters made out of post-it notes currently takes p...
Read more
Willows Care Home Gingerbread House
17.01.2024

Gingerbread triumph for Willows

Our staff and residents have had a lot of fun creating a gingerbread house recently, for another competition against our other 10 sister Canford Healthcare homes. Here at Willows we didnโ€™t just ...
Read more
17.01.2024

Introducing our Relativesโ€™ Gateway

Just imagine the scene: itโ€™s the middle of the afternoon, you are sitting in your lounge or at the office and you wonder what sort of a day your loved one is having here at Willows. You grab you...
Read more
Peter Eustace artwork
17.01.2024

Mickey, Buzz and all the Toons!

Some colourful new residents have moved in โ€“ and theyโ€™re currently adorning the walls of our lounge. Benjamin Bunny, Peter Rabbit, Jemima Puddleduck, Minnie and Mickey Mouse, Winnie the Pooh, Ti...
Read more
17.01.2024

Comic Relief

We had great fun raising money for Comic relief! We held a fantastic bake sale, with a variety of delicious cakes to tempt everyone and a special game of Bingo where you paid to play, with the fund...
Read more
17.01.2024

Robert Jerome visits – virtually!

Singer and song-writer Robert Jerome is a great favourite among residents of Willows Care Home. So when the recent lockdown prevented him from visiting in person, much to the disappointment of his...
Read more
17.01.2024

Remembrance Garden

The sun is out, which means we are out enjoying a spot of gardening! Staff and residents are working away on creating their very own remembrance garden. Painting small fencing for a corner plot, an...
Read more
17.01.2024

Willows part of pilot scheme

Willows Care Home is one of four nursing homes across the London boroughs taking part in a pilot scheme to improve access to GPs. Dr. Sheikh visits us every Friday morning, and we know how importan...
Read more
17.01.2024

Trip to Raphael’s Park

We had a great day out at Raphael’s Park enjoying the beautiful weather and the delightful birds too. Getting out in the local community is so important for our residents, a chance to evoke m...
Read more
17.01.2024

Resident of the Day

Every day at Willows we have a Resident of the day. As well as a focus on their clinical care, the day is also a chance to make them feel extra special. So, we hold a weekly tea party, where all re...
Read more
17.01.2024

Full steam ahead!

Willows residents climbed aboard the MET 1 Steam Locomotive on the Epping Ongar Railway, which took them on a round trip from North Weald for a fabulous day out. We all arrived at North Weald stati...
Read more
17.01.2024

Meet Resident Eve

Iโ€™m 92 coming up to 93. I have been at Willows for 4 years and I like it very much and I am the second eldest of 6 children. I was born in the heart of London in Camden Town. There were a lot of Ir...
Read more
17.01.2024

Pomander Making

The smell of oranges and cloves filled the room when we all sat down to make a very traditional Christmas Pomander. Pomanders is a natural air freshener and at this time of year, they can make a pe...
Read more
17.01.2024

Shopping & Bingo!

We always like to get out in the local area, and with our friends from Oomph Wellness we all hopped on the bus and headed out to the nearby shopping centre. It was great to have a mooch around ...
Read more
17.01.2024

Our Brexit preparations

The UK is due to leave the European Union (EU) by or on Thursday 31 October 2019. Canford Healthcare is working with suppliers and co-operating fully with Government contingency planning to min...
Read more
17.01.2024

Coronavirus (COVID-19): advice and guidance

In the light of the Prime Ministerโ€™s address yesterday evening and the governmentโ€™s much tighter restrictions on people leaving their homes, we regret that we must now close our doors to all visit...
Read more
17.01.2024

Meet Claudia Ramsamy, our new home manager

Claudia was already a very well-known face here at Willows before her promotion to home manager. She has worked in the care sector for a number of years and has built up a great deal of valuable e...
Read more
17.01.2024

Peter pays tribute to NHS and care workers

One of our residents, Peter Eustace, is honouring the NHS in his own special way, by painting and sketching. Peter, who grew up in nearby Ilford and spent his working life as a plasterer, was in...
Read more
17.01.2024

Willows spreads cupcake cheer to local care homes

It may still be a couple of weeks until the Alzheimerโ€™s Societyโ€™s famous Cupcake Day on 13 June but today it is the turn of Willows Care Home. Staff at the Romford-based home have baked cakes in v...
Read more
17.01.2024

Meet Mary, our resident ambassador

Mary Mills has recently taken on the role of resident ambassador here at Willows and is absolutely loving it! Each month she meets with the homeโ€™s management team to discuss issues raised by her...
Read more
17.01.2024

Canford Healthcare supports Ukrainian relief charity

Canford Healthcare has recently donated medical/care equipment and supplies to the Tunbridge Wells-based Ukrainian Relief Group (URG) for use by the medical services in war-torn Ukraine, as well as refugees arriving in the UK…

Read more
17.01.2024

Canford Healthcare scoops two trophies at Care Home Awards

Canford Healthcare is delighted to announce that we have won two awards at the 2021 Care Home Awards. Beating off stiff competition, we were named Best for Communication and Best for Non-Clinica...
Read more
09.03.2023

HealthInvestor Awards 2023

We are delighted to have reached the final of the HealthInvestor Awards 2023 in not just one but two categories…

Read more
08.09.2022

Queen Elizabeth II, 1926โ€“2022

We mark the sad passing of Her Majesty Queen Elizabeth II after 70 extraordinary years on the throne. She was Britainโ€™s longest-reigning monarch, having celebrated her platinum jubilee only two sh...
Read more
Resident ambassadors at Willows
17.01.1898

Meet Peggy and Iris โ€“ย our resident ambassadors

Congratulations to Peggy James and Iris Stanley who are the new resident ambassadors here at Willows Care Home! This means they will take part in activities and events, meet with the homeโ€™s mana...
Read more
17.01.0710

Southend Pier

This beautifulย British Summer seems to be never-ending, however, we are not complaining so we took the opportunity to enjoy the lovely sunshine at Southend Pier. Day trips are an important part of ...
Read more

Find out about our care

Read about the care offered at our home

Our care

Willows Care Home

  • About us
  • Facilities
  • Careers
  • Contact us

Helpful links

  • Our care
  • Privacy policy
  • Terms and conditions
  • Complaints procedure
  • Sitemap
  • Cookie policy

Follow us

  • Follow us on Facebook
  • Follow us on Twitter

Part of Canford Healthcare

© 2025 Willows Care Home

Site by Supersonic Playground

Limited Availability

  • Request a callback
  • Send us an enquiry
  • Download brochure

Request a callback

Book a call to discuss becoming a resident

Send us an enquiry

Download brochure

Help ToolSupporting you every step of the way

Answer a few simple questions so that we can help you find the information you need

Type of Care

What type of care is required?

Not sure? Request a callback

Location

Please enter your location to find care homes that offer the required services in your area.

Career Information

What kind of career information would you like?

Careers
Our benefits
Why choose a career with us?
Close Search