Meet the Team

At Willows Care Home in Romford, Essex, our team of dedicated and skilled care professionals and support staff is committed to delivering the highest standards of care to our residents. Focusing on building strong and lasting relationships through respect and collaboration. Most importantly, we focus on building trust with both our residents and their families.

  • Claudia Ramsamy

    Home manager
    Claudia Ramsamy

    After successfully managing Mayflower Care Home in Gravesend, Claudia has returned to Willows Care Home in Romford, where she spent many years earlier in her career building strong relationships with residents, families, and colleagues.

    Claudia first became Home Manager at the start of the pandemic, showing remarkable leadership, dedication, and compassion during an exceptionally challenging time. Her outstanding work in maintaining high standards of care and infection control was recognised nationally when she received the Social Care Covid Hero Award at the East of England Great British Care Awards in 2020.

    Now back at Willows, Claudia brings her wealth of experience and passion for person-centred care, continuing to lead her team in providing the highest standard of support to every resident.

  • Mihaela Andone

    Mihaela Andone

    Deputy Manager