Our Care

At Willows Care Home, based in Romford, Essex, our approach centers on providing high-quality care tailored to each resident’s unique needs. Willows is a modern home offering comfort, security and a welcoming environment, with a strong commitment to dignity, respect and well-being. Our experienced team delivers a range of care options, ensuring compassionate support whether you require short-term or long-term care.

Residents and their families can trust that Willows Care Home delivers comprehensive care services, including Nursing, Residential, Dementia, Respite, and Palliative Care. Every care plan is regularly reviewed and developed hand-in-hand with each resident and their loved ones, ensuring the right balance of independence, safety and personalised support. Our team is trained to adapt as needs change, prioritising both health and quality of life.

Who is our home suitable for?

  • Residential Care
  • Nursing Care
  • Respite Care
  • Dementia Care
  • Post-op or illness recovery
  • Palliative Care

Please call us to discuss your care needs

Nursing Care

Our Nursing Care service is designed for residents who require dedicated medical support and continual monitoring. Qualified nurses are on hand 24 hours a day, working closely with GPs and specialists to ensure seamless coordination of medical needs ranging from mobility support to medication management and chronic condition care. Each resident benefits from an individual nursing plan, continually updated to reflect their evolving requirements. Recovery, dignity and comfort remain at the heart of our nursing care at  Willows Care Home.

Nursing taking blood pressure
Nurse with meds trolly

Residential Care

Residential Care at Willows Care Home suits those who are largely independent but would benefit from a supportive, safe and social environment. Our experienced staff help with daily living, including personal care, meals, and maintaining a comfortable living space. Residents are encouraged to remain as active as they wish and to take part in the daily life of the home, supported by thoughtful care that never compromises autonomy or individuality.

Residents enjoying the garden
Resident with Carer

Dementia Care

Willows is dedicated to supporting residents living with dementia. Our approach focuses on understanding each person’s story and creating meaningful routines that foster comfort and reassurance. Staff are specially trained to manage the unique challenges dementia can present, offering patience and compassion at every stage. Purposeful activities, adapted surroundings and a consistent, supportive environment help residents experience familiarity and connection each day.

Resident looking at photos
Memory Box

Respite Care

Respite Care is available for those who need temporary support, whether following a hospital stay, during recovery or to allow caregivers a break. Willows Care Home provides a safe, friendly atmosphere where well-being is always a priority. Our team ensures all short-stay residents receive the same level of respect, personalised care and access to activities as our long-term residents. It’s an opportunity for guests to regain strength in a comfortable and supportive setting.

Resident reading a book
Flowers on a table

Palliative Care

Our Palliative Care team at Willows supports residents and families facing life-limiting conditions. The focus is on dignity, comfort and sensitive, holistic management of symptoms. We work with local healthcare professionals to provide both medical and emotional support, ensuring comfort while respecting personal wishes and beliefs. Compassion and respect are central, offering peace of mind when it matters most.

Resident holding hands
Flowers

Life at Willows Care Home Care Home

Moving into the Willows Care Home in Romford means joining a vibrant community where routines are flexible and each resident is encouraged to enjoy every day at their own pace. Residents can spend time in our secure garden, relax in communal lounges or take part in social events as they wish. Our approach balances independence with as much support as needed and our staff are always on hand to help with a friendly conversation or a helping hand.

We understand the importance of good nutrition, so varied daily menus are served in comfortable dining spaces. The home itself is kept safe, clean and welcoming thanks to our dedicated team, with a focus on creating a positive, homely atmosphere for all.

Contact Us

229 London Road,
Romford,
Essex
RM7 9BQ

01708 765899info@willowscarehome.co.ukBook a Tour

Enquiry form

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