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About Willows Care Home

Located in the heart of Romford, Essex, Willows Care Home is a place where residents and families can feel truly at ease. Our purpose-built home combines comfort, safety, and community, offering modern en-suite bedrooms, tranquil gardens, and a warm atmosphere led by a dedicated care team. We are proud to welcome people from across Essex who are searching for reliable Nursing, Residential, Dementia, Respite, or Palliative Care. Every aspect of daily life here is guided by respect, compassion, and a commitment to helping each individual live well.

Our Values at Willows Care home

Residents enjoy beautifully designed lounges, peaceful reading corners and accessible, landscaped gardens that change with the seasons. These inviting spaces provide the perfect setting to relax with a book, chat with friends or simply enjoy some quiet time. Whether taking part in a group activity or sitting with a cup of tea by the window, each space is thoughtfully arranged to promote comfort, calm and a sense of belonging.

Families are offered ongoing reassurance through regular, open communication from care updates to informal chats with staff. Visitors are always warmly welcomed, whether dropping in for a cup of tea or joining a special event. This open-door approach encourages trust and partnership, helping families feel confident and closely involved in their loved one’s care, every step of the way.

Every day brings something new, with a varied calendar of activities tailored to residents’ interests and preferences. From creative arts and music sessions to gentle exercise, pampering in the hair salon or sharing meals in our sociable dining rooms, there’s always the chance to connect, express, and enjoy. Whether joining in or simply watching, everyone is supported in feeling part of the home’s rhythm.

Quality of Care You Can Trust

Willows Care Home in Romford is recognised for its careful attention to individual needs. Our team brings experience and warmth to every interaction, ensuring medical, emotional, and social support are always within reach. Individualised care plans are created in partnership with each resident and their family. Routine reviews mean any changes in health, routine, or preferences are quickly addressed, maintaining peace of mind.

Residents are supported to maintain independence wherever possible. We understand that well-being includes comfort, dignity, and the freedom to make personal choices, no matter how small. Our staff are on hand day and night, ready to assist as needed with a gentle, person-centred approach.

Resident having fun with carer
Resident smiling with family

Safety and Reputation

With a history rooted in serving the local community, Willows Care Home has built a reputation for thoughtful, quality care. Our values, kindness, respect and dedication, remain at the heart of everything we do. We believe in building real relationships with residents and their families, treating everyone as an individual.

Willows’ mission is simple: to provide a safe, supportive home where quality of life comes first and residents are empowered to live fully each day. We invest in staff training, facility improvements, and a welcoming environment, showing our commitment to progressive, quality care.

Carer hugging resident
Nurses talking

High-Quality Care Tailored To You

Willows Care Home in Romford, Essex, provides a wide range of care types, including nursing care, dementia care, residential care, respite care, and palliative care. Our person-centred philosophy means care plans are reviewed regularly and adapted to changing needs, ensuring every resident receives the right support at the right time.

We recognise that choosing a care home is a big decision. That’s why our team takes time to find out what matters to each person’s health needs, daily routines, interests and preferences. We work closely with families and healthcare professionals, making sure residents always feel safe, valued and connected to those they love.

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